Leaders are running incomplete math on AI automation. Efficiency gains are real—but the erosion of customer trust may cost far more than the savings. You’ve been there. Trapped in an automated p...
The settlement resolves allegations that the financial giant failed to maintain secure computer networks, putting nearly 77,000 individuals at imminent risk of identity theft when their account inform...
The $117.5 million Xfinity settlement is open for claims. Here’s how to file before the August 14 deadline. Comcast has agreed to pay $117.5 million to settle a class-action lawsuit stemming fro...
This week’s business roundup includes a change in ownership at SC Ports’ biggest shipping line and Charleston’s starring role in a polo apparel marketing campaign. The Port of Charle...
Apple today launched its new all-in-one Apple Business platform, debuting the refreshed Apple Business web portal and accompanying app. Apple Business aggregates several of Apple’s prior busines...
Anime streaming giant Crunchyroll reassures users that the data breach caused by a hacker is limited to customer service ticket data. On March 23, reports emerged online about a significant data breac...
Anime streaming giant Crunchyroll reassures users that the data breach caused by a hacker is limited to customer service ticket data. On March 23, reports emerged online about a significant data breac...
Anime streaming giant Crunchyroll reassures users that the data breach caused by a hacker is limited to customer service ticket data. On March 23, reports emerged online about a significant data breac...
When a serious complaint hits your business, the difference between chaos and control comes down to how prepared your team is in that first moment. Imagine opening your work email and reading a senten...
Buc-ee’s receives an “F” rating from the Better Business Bureau after dozens of unresolved customer complaints about service, pricing, and product issues. Buc-ee’s, the Texas-b...