Legal experts warn that using personal email can complicate efforts to track and release public records. City officials counter that providing government email accounts comes at a significant cost, putting fiscal concerns at odds with transparency.
HOLYOKE — When Holyoke residents email their city councilors about road repairs, zoning disputes or budget concerns, those messages often land in personal inboxes — not city‑owned email accounts.
Neighboring communities, including West Springfield, W… [9470 chars]
Source: MassLive | Published: 2026-04-26T09:45:00Z
Credit: MassLive
