New global survey reveals that three in four consumers will abandon companies that fail to show empathy—and why (and how) leaders must embed it across their business now.
Zurich’s 2025 global survey reveals that three in four consumers will abandon companies that fail to show empathy—and why leaders must embed it across their business now.
For years, empathy has been the soft skill many leaders paid lip service to but… [6346 chars]
Source: Forbes | Published: 2025-10-20T00:00:00Z
Credit: Forbes
