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A New Study Indicates AI Customer Support Can Have Strong ROI

In one particular area of business, AI really does seem to be helping customers and the companies using the new technology.

We all hate the lame interactions with legacy “FAQ” websites or basic, slow customer service interfaces, so from a consumer point of view a helpful AI system, available 24/7, has clear promise. So it’s good to hear that data from San Francisco-based … [2654 chars]

Source: Inc. Magazine | Published: 2026-02-06T16:00:55Z

Credit: Inc. Magazine

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