Home / Technology / How C.H. Robinson is using AI to fix LTL’s missed pickup problem

How C.H. Robinson is using AI to fix LTL’s missed pickup problem

Missed pickups have long been an accepted cost of doing business in less-than-truckload shipping. They’re frustrating, inefficient and expensive, but for Discover how C.H. Robinson uses AI to address LTL missed pickups, automating 95% of checks for enhanced efficiency.

Missed pickups are rarely simple. Freight may not be packaged or staged on time. A carrier may be delayed by traffic or terminal congestion. Sometimes the pickup already happened, but the confirmation never made it through fragmented systems.
As Greg… [3152 chars]

Source: FreightWaves | Published: 2026-01-26T11:00:00Z

Credit: FreightWaves

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