My first job taught me lessons about customer experience that shaped every business decision I’ve made since.
I still remember the sound of that phone. It was my first day at my first real job, and the office was so quiet that the ring made me jump. I had just been hired as VP of Operations. I was 22, sitting behind a desk that looked far more official than … [3114 chars]
Source: Entrepreneur | Published: 2026-01-22T21:00:00Z
Credit: Entrepreneur
