The developer, who declined to name the company that employs them, writes that extra fees that seem designed to help delivery workers actually just go to into a “corporate slush fund used to lobby against driver unions.” They also claim that the company is engaging in tip theft by lowering a delivery driver’s base pay when paired with customers who are known to be generous tippers: “The result is that your generosity isn’t rewarding the driver; it’s subsidizing us. You’re paying their wage so we don’t have to.” There’s some debate as to whether the claims are as bad as the OP makes them seem, but it seems like there’s general agreement that the gist of the post is legit. Which company do you think this is about?
[Link: I’m a developer for a major food delivery app. The ‘Priority Fee’ and ‘Driver Benefit Fee’ go 100% to the company. The driver sees $0 of it. | https://www.reddit.com/r/confession/comments/1q1mzej/im_a_developer_for_a_major_food_delivery_app_the/ | Reddit]
The developer, who declined to name the company that employs them, writes that extra fees that seem designed to help delivery workers actually just go to into a “corporate slush fund used to lobby against driver unions.” They also claim that the comp… [471 chars]
Source: The Verge | Published: 2026-01-02T18:50:24Z
Credit: The Verge
