Home / Technology / Banks Must Educate as They Innovate: Over a Third of UK Consumers Say Financial Services AI is Moving Too Fast, FIS Research Shows

Banks Must Educate as They Innovate: Over a Third of UK Consumers Say Financial Services AI is Moving Too Fast, FIS Research Shows

New UK research from FIS reveals that consumer confidence is failing to keep pace with bank innovation, creating an AI trust gap.

LONDON–(BUSINESS WIRE)–The UK is experiencing rapid AI adoption in financial services, with 75% of financial firms now using artificial intelligence, up from 58% in 2022, as reported by the Bank of England and Financial Conduct Authority (2024 repo… [5345 chars]

Source: Business Wire | Published: 2025-12-10T09:00:00Z

Credit: Business Wire

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