At WebexOne, Cisco announced new agentic AI capabilities and an open platform, as well as the addition of new AI features to its on-premise contact center solution.
Like many other vendor events in the customer service and experience space, there were numerous announcements at Cisco’s recent WebexOne event in San Diego.
Here are the headlines that stood out for me:
Jeetu Patel, President and Chief Product Office… [3976 chars]
Source: Forbes | Published: 2025-10-21T00:00:00Z
Credit: Forbes
