Home / Technology / $50B fintech CEO says stop selling AI. Customers don’t care and “just want their problem solved”

$50B fintech CEO says stop selling AI. Customers don’t care and “just want their problem solved”

The CEO of the largest digital bank says stop peddling new technology as your selling point.

“Customers don’t care if it’s AI-enabled or not,” Chanes said in an interview with Fortune at the Most Powerful Women Summit. “I think customers just want to have the best experience possible.”
At a time when CEOs across industries are rebranding pro… [3542 chars]

Source: Fortune | Published: 2025-10-21T10:57:52Z

Credit: Fortune

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