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Telcos Are Becoming Banks For The Next Two Billion Customers

Billions of new mobile customers will also need financial services. Telcos and their crypto-savvy partners are poised to pounce into traditional banking territory.

Telecommunications companies across Africa and Latin America spend $15-21 billion annually on customer retention programs. According to GSMA Intelligence’s State of the Industry Report, telcos in Sub-Saharan Africa lose up to 67% of their customers e… [7926 chars]

Source: Forbes | Published: 2025-10-12T00:00:00Z

Credit: Forbes

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