When a strike threatens Martha Rhine’s trip to Dublin, Aer Lingus offers her a full refund for her business class ticket, but she gets only a portion of her ticket back. What’s going on, and how can she get the rest back?
A. Aer Lingus owes you the full refund it promised. Period. Under EU Regulation 261, passengers are entitled to a full refund if their flight is canceled because of a strike. Airlines can’t impose arbitrary refund caps based on fare class in this sit… [1669 chars]
Source: The Boston Globe | Published: 2025-09-18T14:00:00Z
Credit: The Boston Globe